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Corporate

In-Trac brings its expertise to the realm of corporate training with a wide-ranging portfolio tailored to meet the needs of organisations in various industries. With our specialised team of trainers, we offer a comprehensive selection of courses designed to enhance your organisation’s knowledge, skills, and performance. Whether you are seeking training on essential topics such as Leadership Development, Effective Communication, or Conflict Resolution, or require specialised programs in areas like Ethical Decision Making or Diversity and Inclusion, In-Trac has got you covered.

Our corporate trainers possess extensive experience both as practitioners and educators, ensuring that the training we deliver is not only insightful but also practical and applicable to real-world business scenarios. We understand that each organisation has unique training requirements, which is why we are committed to providing tailored solutions to address your specific needs. If there is a specific topic you require training on that is not listed in our extensive catalogue, we invite you to reach out to us via phone, email, or our website. Our team will be delighted to discuss your requirements and work with you to develop a customised training program that aligns with your organisation’s goals and objectives.

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Our Corporate Courses

De-escalation – A Proactive Approach to Conflict

This one-day conflict awareness and verbal response training session helps participants to develop their insight into the reasons why we may encounter conflict in the workplace. In this session we share simple and effective strategies for creating and maintaining safe working practices and environments.
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Recruitment & Selection (Legal)

This half day session is taken from a full day practical skills course that is primarily designed around equipping line managers who are actively involved in recruiting and selecting employees with the knowledge and skills to hire employees in line with UK employment law. In addition, the full day course takes a deeper dive into issues of conscious and unconscious bias in hiring managers that can impact the selection process and put a business at risk from claims of direct and indirect discrimination under the equality act.
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Recruitment & Selection

This course is primarily designed around equipping line managers who are actively involved in recruiting and selecting employees with the knowledge and skills to hire employees in line with UK employment law. In addition, it takes a deeper dive into issues of conscious and unconscious bias in hiring managers that can impact the selection process and put a business at risk from claims of direct and indirect discrimination under the equality act.
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Sexual Harassment in the Workplace – for Managers & Team Leaders

This course is designed to show and help team leaders understand their responsibilities to ensure that the workplace is one where all risks are minimised from cases of sexual harassment occurring. To do this, the trainer will get team leaders to explore and understand what is expected of them under company policy and UK law as well what is expected of them as part of their legal duty of care towards their teams. The session will help them understand what actions to take where they see inappropriate conduct taking place or if they receive a complaint directly. The session will also seek to dispel notions that there is a difference between banter and sexual harassment in the workplace as well as look at how our own psychological biases can influence and inadvertently support a culture where harassment can happen.
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Substance Misuse

This course will equip individuals working with people experiencing drug misuse issues, with an increased knowledge of current trends of drug and alcohol use and the most commonly used drugs and their physical and psychological effects. There will be a significant focus on New Psychoactive Substances, formerly known as Legal Highs, in terms of their effects, legality etc.
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Drug & Alcohol Awareness

The misuse of alcohol and drugs is a significant problem that affects not only individuals and families, but also the workplace. This course will help employers and organizations across different sectors to develop good practice in all aspects of alcohol and drug related issues.
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Providing Reception Services

The receptionist plays a key role in promoting the image of the business and ensuring that external and internal stakeholders are linked to the right person quickly and efficiently. They are very often the first person that an external customer will speak to or see so it is vital that the person fulfilling this role is; Knowledgeable about the organisation. Understanding of the structure of the Trust so they can direct queries and questions to the correct person or department. Able t0 make and receive telephone calls using the organisation’s codes of practice and correct telephone etiquette. A strong communicator – possesses active listening skills and emotional intelligence Adaptable and resilient In possession of excellent time management skills Empathetic – Actively interacting when greeting internal clients i.e. children to help reduce anxiety and make them feel comfortable.
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