About In-Trac Training

In-Trac Training has been a Trusted and respected provider of training for staff in Social Care, Health and Education since 1994.

As subject matter experts, we are uniquely placed to offer tailored solutions to the complex range of challenges facing those in these specialist areas. We endeavour to build excellent relationships with our clients to meet their challenges and priorities.

In-Trac was founded by the inspirational social worker and Consultant Jane Wonnacott, who co-wrote, with the late Tony Morrison, the Children’s Workforce Development Council’s Guide and training programme for the supervisors of social workers in the first three years of their professional development.

Supervision is integral to the delivery of high-quality practice across health, social care, education and other human services; development of effective relationships between supervisors and supervisees throughout the system is fundamental to improving outcomes for service users.


Although empirical research is limited, there is accumulating evidence from research and practice of the importance of supervision. Studies have shown that good supervision is associated with:

  • Job satisfaction,
  • Commitment to the organisation
  • Staff retention and,
  • Employees’ perceptions of the support they receive from their employers (Carpenter et al 2012).

In addition, employers need a forum where the quality of practice can be scrutinised, staff’s development needs explored and workers given the opportunity to:

  • Explore the emotional impact of the work
  • Manage anxiety
  • Consider how their own biases and beliefs may be affecting practice
  • Reflect on the dynamic of the interaction between themselves and those using services
  • Develop their own interpersonal skills,  judgements, decisions and plans.

Our model is The Integrated Model (colloquially known as the 4x4x4 model of supervision), based on the work of Tony Morrison[1] and our founder Jane Wonnacott[2].  It helps organisations to deliver a style of supervision that takes account of all of these factors.

We believe that a whole system approach is necessary for the delivery of effective supervision with senior managers engaged in establishing the supervision culture and expressing this through a clear policy statement which includes a clear commitment to delivering effective supervision throughout the organisation. An important part of this approach is ongoing development opportunities for supervisors and regular opportunities for them to reflect on their practice.

As well as delivering supervision training, the specialist knowledge and skills provided by our safeguarding experts help our customers address a range of contemporary issues in Social Care, Health, Education and Multi-agency settings.