Supervising to Improve Performance – 3 day programme

This three day programme includes material on improving practice, particularly where there may be performance concerns. It is usually delivered as a two day programme, plus an additional one day approximately one month later. There will be an expectation that participants put learning into practice through completing tasks in the intervening period.


This course aims to provide participants with the skills required to deliver effective supervision with a focus on methods and tools for developing and improving performance.

This course may be supplemented by an observation of supervision practice after days two and day three.

Link to PCF domain 9

Learning Outcomes:

Participants will be offered the opportunity to:

  • Understand what constitutes effective supervision and its relationship to safe practice and positive outcomes for service users.
  • Consider the 4x4x4 (integrated) model of supervision and how it can assist in understanding the functions of supervision and its impact of supervision on others within the system.
  • Consider how past experience of supervision can impact on the supervisory relationship.
  • Understand the importance of developing and reviewing the supervisory relationship and the role of the agreement in promoting anti oppressive practice within supervision.
  • Consider the role of supervision throughout the stages of professional development from newly qualified to experienced practitioner.
  • Understand the importance of recording supervision.
  • Understand the importance of the authoritative supervisory style in promoting good outcomes through supervision.
  • Use the supervision cycle, and understand how it can be used as a model to facilitate effective supervision.
  • Consider the impact of anxiety and how emotions may impact on staff, critical thinking and decision making.
  • Consider the importance of the positive expectations model when working to improve practice.
  • Understand the factors that might affect performance.
  • Understand the possible function of blocks to learning and development of the individual concerned.
  • Use authority appropriately within supervision and avoid setting people up to fail
  • Develop strategies for working with poor performance.