Supervising to Improve Performance in Adult Services – 4 day programme

This four day programme consists of the two day programme plus an additional two days focusing on working with complex situations and improving practice, particularly where there may be performance concerns.  It is usually delivered as the two day core programme, plus an additional two days approximately one month later. There will be an expectation that participants complete tasks in the intervening period, thus enabling learning to be put into practice.

Aim:

This course aims to provide participants with the skills required to deliver effective supervision with a focus on complex practice dynamics and methods and tools for developing and improving performance.

Link to PCF level 7 & 9

Learning Outcomes:

By the end of the course participants will have had the opportunity to:

  • Understand what constitutes effective supervision and its relationship to safe practice and positive outcomes for service users.
  • Consider the 4x4x4 (integrated) model of supervision and how it can assist in understanding the functions of supervision and its impact of supervision on others within the system.
  • Consider how past experience of supervision can impact on the supervisory relationship.
  • Understand the importance of developing and reviewing the supervisory relationship and the role of the agreement in promoting anti oppressive practice within supervision.
  • Consider the role of supervision throughout the stages of professional development from newly qualified to experienced practitioner.
  • Understand the importance of recording supervision.
  • Understand the importance of the authoritative supervisory style in promoting good outcomes through supervision.
  • Use the supervision cycle, and understand how it can be used as a model to facilitate effective supervision
  • Consider the impact of anxiety and how emotions may impact on staff, critical thinking and decision making
  • Understand  the role of supervision in promoting critical thinking when working with complex issues
  • Consider the role of supervision in working effectively with the dynamics of professional networks
  • Use the six stage model in relation to supervision of practice
  • Use tools to help staff evaluate and analyse information to inform decision making and risk management
  • Consider the importance of the positive expectations model when working to improve practice.
  • Understand the factors that might affect performance.
  • Understand the possible function of blocks to learning and development of the individual concerned
  • Use authority appropriately within supervision and avoid setting people up to fail
  • Develop strategies for working with poor performance