Our Team …


We endeavour to build excellent relationships with our clients to meet their challenges and priorities.

Bridget Rothwell

Bridget Rothwell has been a full time learning and development professional for almost 20 years, following on from social work practice and a management career in both public and third sectors.

As a facilitator, she has worked across all sectors and with a wide range of professions, largely in the fields of supervision and leadership and practice in child welfare and protection.

She is a registered Social Worker, associate postgraduate tutor and accredited lead for reviews conducted using the Learning Together (SCIE) methodology.

Barbara Simpson

Barbara Simpson is a Qualified Social Worker with over 30 years experience in safeguarding children and young people and vulnerable adults:  Gained through a variety of social work roles with both the voluntary and statutory sector, and as a former police officer with The West Midlands Police when her specific responsibilities were in the area of child protection and adults at risk.  She is a specialist trainer with a wide training portfolio and a proven track record in designing, developing and delivering learning and development programmes.  She is also a consultant with a number of consultancy projects connected to safeguarding children, young people and adults at risk.

Contact: 01428 641 425


Carla Thomas

Carla Thomas qualified in Social Work in 1982 and has worked in children’s safeguarding (both as a practitioner and a trainer) for over 30 years.

She has worked for the DfE in the development of training resources on Childhood Neglect and has developed a multi-agency evidence-based neglect screening tool.

Carla developed training manuals and resources on the Impact of Domestic Abuse on Children and Young People and has trained across the country and Europe on a variety of child safeguarding related topics.

Contact: 01428 641 425


Brian Boxall

Brian Boxall is a retired Detective Superintendent, who served with Surrey Police for thirty years. 

He was the professional lead for Public Protection in Surrey, encompassing child protection, vulnerable adult protection, domestic abuse, sex and dangerous offenders and missing persons. 

Brian was also responsible for the Serious Crime Review Team as well as being one of Surrey’s Senior Investigating Officers.

Brian is interested in all aspects of safeguarding and has completed many serious case reviews in respect of children and adults as well as a number of domestic homicide reviews.

He also delivers training to multi agency groups.

Contact: 01428 641 425


Hayley Tuffin

Hayley Tuffin is a registered social worker with over 25 years experience working with child and adult mental ill health. 

She has extensive child protection experience having also worked as a systemic family therapist in multi-disciplinary teams.  Hayley has experience of working with teenagers who self harm, behavioural issues, early onset psychosis, undiagnosed learning difficulties and social/communication issues,  intervention and with refuges and asylum seekers, therapeutic work with Looked After children, individually & with foster families, parenting work and parenting assessments, working with female victims of domestic violence.

Working with children who have been sexually abused, offering individual and family work, looking at issues of risk assessment, mother/daughter relationships, and abuse of adult parents.


Contact: 01428 641 425


Heather Roach

Heather Roach is an independent Safeguarding Chair and Chair of a local Review and Learning Group As such she has overseen safeguarding adult review panels and facilitated joint SAR and Domestic Homicide Reviews.

Heather was a police officer for almost 30 years, achieving the rank of Deputy Chief Constable. She held the strategic portfolio for safeguarding, both adults and children headed the force professional standards unit for three years.

She has a particular interest in modern slavery having been involved in the multi-agency operation into one of the largest UK investigations involving the travelling community. Heather also led multi-agency strategic groups in response to large scale financial abuse of vulnerable adults and into historic sexual abuse allegations with the Church of England.

Contact: 01428 641 425


Helen Johnson

Helen Johnson is an experienced trainer and qualified social worker with extensive experience of undertaking specialised risk, parenting and sibling assessments; providing expert opinion in the family courts; planning and providing therapeutic interventions to children and families in adoptive, birth family and foster care setting; and providing consultancy and supervision services to a variety of multi-agency professionals.

She is passionate about the use of evidenced based and innovative ways of helping children and parents in both birth and adoptive families and in providing support and training to professionals.

Helen is a certified coder for the Adult Attachment Interview, Strange Situation Procedure,

Child Attachment Interview and Story Stem Profile Assessment. She is a Video Interaction Guidance accredited practitioner. She also has completed training in the Infant Care- Index, the Toddler Care-Index and advanced training in the School Aged Assessment of Attachment (DMM), Pre-School Assessment of Attachment using the Strange Situation Protocol developed by Mary Ainsworth and Child Attachment and Play Assessment.

Contact: 01428 641 425


James Upton

James Upton is a qualified Social Worker and a member of the international body, Motivational Interviewing Network of Trainers (MINT). He worked in drugs and alcohol teams for 10 years focusing on adult treatment, children in care, young offenders and as a manager in the NHS working with children and young people in treatment.

Since 1999 he has delivered Safeguarding training and Motivational Interviewing training to early Years, Schools and Colleges, Alcohol and Drugs workers (children and adults), Youth Workers, Teachers, Social Workers, Multi-Agency staff involved in safeguarding and Youth Offending Team staff.

Contact: 01428 641 425


Jeremy Frankel

Jeremy Frankel has over twenty years’ experience in child protection and related work in health, local authority, independent and multi-agency settings. His approach is influenced by a combination of critical and dynamic theory, aiming to develop solutions in partnership with commissioning organisations.

Increasing interest in the complex relationships between organisational environment and the role of supervision in helping health practitioners, social workers, Headteachers, and others arrive at and defend interventions, has led Jeremy into direct safeguarding supervision; he now supervises a range of safeguarding nurses, doctors and social workers in both Adults and Children’s services (‘live’ and latterly ‘remotely’). 

In particular, Jeremy has developed an approach to supervision which focuses on ‘best use of authority’ reflecting and modelling best use of ‘authority’ as a key concept in all safeguarding work.

Contact: 01428 641 425


Juliette Francis

Juliette Francis has over twenty years’ experience of direct work with children, young people and adults including those with disabilities and complex health care needs.

Following completion of her psychology degree Juliette specialised in Child Psychology.  She became Head of Service at White Lodge Centre and was responsible for numerous services including: residential short breaks; an extensive activities programme, family link scheme and domiciliary service, nursery education, therapeutic services and out of school activities.

In addition, Juliette became an advisor to a Local Safeguarding Board, with a particular focus on the impact of neglect on child development, both for disabled children and those who develop “typically”.

Creative and flexible, Juliette has been providing training for multi and interagency groups for over 12 years and for In-Trac over 9 years,  She regularly delivers training on a variety of topics relating to Child Development, Safeguarding, (both adults and children) Direct Work and Disability.

Contact: 01428 641 425


Karen Patterson

Karen Patterson has over 25 years’ experience and has worked in a variety of health and social care settings as a registered manager, quality manager, internal verifier and assessor for health, and trainer.

Karen has worked with people with varying degrees of learning disabilities including those with profound learning disabilities, autism and physical disabilities. Karen has also worked within mental health setting and with people that have dementia.

Karen delivers training in the Mental Capacity Act 2005, the Deprivation of Liberty Safeguards and Safeguarding Adults.

Contact: 01428 641 425


Louise Doherty

Louise Doherty has worked for the NHS for over 30 years. As a midwife she developed a passion for working and engaging with vulnerable families which led her to training as a health visitor.

She subsequently developed her experience over the last 16 years having held numerous senior safeguarding roles with Community Health Services. She is a collaborative worker who strives for excellence, with an ability to challenge, support and develop professionals’ knowledge and competencies to safeguard children.

Louise is an effective communicator and trainer, working at different levels within a variety of organisations.

She has extensive experience of development and implementation of Safeguarding Policies and of undertaking Internal Management Reviews using the National Patient Safety Root Cause Analysis Model for SCR’s and Domestic Homicide Reviews within Community Health Services and Primary Care.

Contact: 01428 641 425


Lynn Buckle

Lynn Buckle began work as a youth worker before moving into palliative care. 

She qualified as a social worker in 2000 and has worked in a range of departments in children’s services including residential care and secure, and also in an assessment team.

Most recently Lynn has worked as an IRO in two different authorities. She has the PTLLS training qualification and enjoys sharing her knowledge as well as facilitating the learning of others.

Contact: 01428 641 425


Martin Bailey

Martin Bailey is an experienced social work professional with over 30 years of experience working in the public sector. He has undertaken research with vulnerable families into their experiences of services and has co-authored the book Mastering Communication in Social Work.

Martin delivers training on a range of social work training including Contextual safeguarding; Cultural competence; Communicating /direct work/ the voice of children and young people and families;

Working with men (fathers) in complex families; Child development (brain development, delay and observation skills); Teenage development (risk, safeguarding, context and resilience); Chairing difficult meetings (introduction and intermediate); Evidence to help with permanence planning.

Contact: 01428 641 425


Meg Bousted

Meg Bousted has a professional background predominately based in managing children’s services, especially in relation to safeguarding, looked after children and care leavers.

She has also managed Youth Offending Services and Anti-Bullying services and has commissioned CAMHS services.

In recent years much of her work has related to investigating complex complaints in children’s and adult’s services.

She has particular experience in relation to historic abuse, both within institutions and child sexual exploitation. She is accredited to lead SCIE Learning Together reviews for children or adults, and also has experience of other methodologies for child safeguarding practice reviews.

Contact: 01428 641 425


Penny Sturt

Penny Sturt is a consultant, trainer and independent registered social worker.  She has considerable experience as a front line manager in supervising and mentoring staff. 

Penny has a particular interest in supervision and developing good supervisory practice in social care, health, early years and school settings.

Penny has published on supervision has also worked as a Lead Reviewer/Author in a Serious Case Review.  Penny has a particular expertise in developing Supervision in schools and other educational settings.

Contact: 01428 641 425


Rhian Taylor

Rhian Taylor has been a qualified social worker for over 20 years and is registered with Social Work England. Her practice experience is predominantly with adolescents, having worked as a social worker and practice manager with children in care, young offenders, care leavers and unaccompanied asylum seekers.

She combined this work with being an Associate Lecturer for the Open University.  Rhian has a particular interest in the role of reflective practice and supervision, and whilst working for a Local Authority she initiated a research project looking at the role of reflective supervision.

Rhian is a part time lecturer at the University of Kent. She teaches on the undergraduate, postgraduate and Step-Up to social work programmes.

Alongside academia, Rhian’s work for In-Trac has involved being the independent reviewer on a Serious Case Review, and training on a range of issues, including working with adolescents, and supervision skills.

Contact: 01428 641 425


Sonia Mayor

Sonia Mayor focuses on leadership and team development, reflective supervision, inter-agency collaboration and resilience. Her specialism is in supporting others to adapt to change and uncertainty by combining her knowledge and experience in workforce reform and psychotherapy.

She has a proven track record of facilitating groups with diverse and conflicting priorities enabling groups to work more effectively together. Her work on the national review of the Common Core skills for children’s workforce was endorsed across sectors and cross parties.

She also has experience as an independent trainer in Safeguarding, Supervision and Child Protection. Previously, she worked as a Consultant Clinical Supervisor for an NHS evidence-based Restorative Clinical Supervision Programme shown to be effective in reducing stress and increasing compassion.

Prior to this she has held leadership positions in the Civil Service and Housing, working on children’s policy, workforce reform and anti poverty initiatives, working locally, regionally, and nationally in the UK. She has championed the voices of children in care, black minority ethnic communities and women experiencing domestic violence, winning a commendation for her work in this field.

Contact: 01428 641 425


Sue Howard

Sue Howard is a trainer and consultant with significant experience in the field of safeguarding children and safeguarding adults at risk.  She is a retired police officer with many years’ experience of working within the Public Protection Unit dealing with safeguarding children and adults at risk.

  She spent several years at the NPIA (National Police Improvement Agency, now COPS, College of Policing) developing training materials, and delivering safeguarding for children and vulnerable adults, investigative interviewing, serious sexual offences, and domestic abuse awareness training for the police service, social services, armed forces, and other agencies nationally. 

After almost 30 years in the police service Sue then worked for Rutland County Council for six years as an Early Help Targeted Intervention Practitioner carrying a caseload. 

Sue now regularly delivers safeguarding training, investigative and interview skills, and reflective supervision training.

Contact: 01428 641 425


Phillida Miles

Phillida Miles is a qualified and registered social worker as well as a qualified coach who provides consultancy, training and interim management.

She has over thirty years of experience, working across adult and children’s services both in the UK and abroad and has an established reputation for delivering high quality interventions and programmes.

Contact: 01428 641 425